YESSSS
Kia knows about this and is doing noting. I have a 2021 and mine faded with in 5 months and looks horrible. Every dealer ship I try to get help at is passing me around. LOG ALL YOUR COMMUNICATION WITH THEM!
Nightfall Edition problem
The window mouldings on my 2021 Telluride Nightfall Edition are discoloring. The chrome color is starting to show through. Does anyone else have this problem? I’m wondering if Kia used some type of paint on the moulding that is fading?
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Kia knows about this and is doing noting. I have a 2021 and mine faded with in 5 months and looks horrible. Every dealer ship I try to get help at is passing me around. LOG ALL YOUR COMMUNICATION WITH THEM!
I also have a 21, mine is literally rubbing off and you can see the chrome or whatever is underneath. Did you get the dealer to fix it? I’ve called and called and no response yet…
Same problem here with our 21. Only on the drivers side though. Have an appointment to take it to our dealer who said they will take pictures and send it to KIA.The window mouldings on my 2021 Telluride Nightfall Edition are discoloring. The chrome color is starting to show through. Does anyone else have this problem? I’m wondering if Kia used some type of paint on the moulding that is fading?
We had our appointment, they tried to blame it on car wash soap… and then proceeded to tell us only the one piece would be covered. But they would send in pictures of all the trim to see what KIA says, and also the trim is on back order for almost 10 months… Every piece looks like junk. We bought vinyl wrap for window trim to fix it for now because I have a feeling they won’t be doing anything anytime soon. Good luck with your appointment, hopefully they fix yours.
Thanks for the info. I'll post again after I go to the appointment in Nov.We had our appointment, they tried to blame it on car wash soap… and then proceeded to tell us only the one piece would be covered. But they would send in pictures of all the trim to see what KIA says, and also the trim is on back order for almost 10 months… Every piece looks like junk. We bought vinyl wrap for window trim to fix it for now because I have a feeling they won’t be doing anything anytime soon. Good luck with your appointment, hopefully they fix yours.
Update: Kia has agreed to replace all the window trim pieces that are peeling. They did say they didn't know how long it would take to get them in, but I'm ok with waiting. I'm just happy they will fix it.Thanks for the info. I'll post again after I go to the appointment in Nov.
Bonnie you're lucky! Our local KIA offered us a $15 bottle of polish to help REMOVE the remaining tint. What an awful response, we are trying to push back.
Kia of Auburn (Alabama) said it was "a glare that can be seen at certain angles." What kind of glare makes chrome look like white plastic? Please look at the attached pictures and let me know if you could agree this is a "glare". I bought this car about a year ago and paid over 70k including stupid "premium" and all available extra warranties only to deal with their crappy services.
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Sorry for the dust... I should have wiped them off before taking pictures...;;;Kia of Auburn (Alabama) said it was "a glare that can be seen at certain angles." What kind of glare makes chrome look like white plastic? Please look at the attached pictures and let me know if you could agree this is a "glare". I bought this car about a year ago and paid over 70k including stupid "premium" and all available extra warranties only to deal with their crappy services.
The window mouldings on my 2021 Telluride Nightfall Edition are discoloring. The chrome color is starting to show through. Does anyone else have this problem? I’m wondering if Kia used some type of paint on the moulding that is fading?
Does yours look like this? I have no idea why the trim around my windows looks like liquid has been sitting on them, but it hasn't. I can't seem to figure out how to remove it?
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My Kia dealership has agreed to replace all of the trim. They even admitted it looks awful and they would not want me driving around with the car looking like that! At first, they did try to push it off on me, bad car wash product, sprinkler system spraying water on the car, not garaged, salt water (yeah, duh, we live in FL), but finally said they would replace. However, they are making me sign a paper that this is a one-time replacement and if it happens again, tough stuff! I am going on Monday for them to do the deed. I will let everyone know how it works out. Good luck!
Now, if I could just get KitchenAid to fix their defective refrigerator, I would really be happy! A girl can dream, right?
Now, if I could just get KitchenAid to fix their defective refrigerator, I would really be happy! A girl can dream, right?
4/12/21: I have same problem 2021 Telluride Nightfall edition. Going to dealer to discuss.My Kia dealership has agreed to replace all of the trim. They even admitted it looks awful and they would not want me driving around with the car looking like that! At first, they did try to push it off on me, bad car wash product, sprinkler system spraying water on the car, not garaged, salt water (yeah, duh, we live in FL), but finally said they would replace. However, they are making me sign a paper that this is a one-time replacement and if it happens again, tough stuff! I am going on Monday for them to do the deed. I will let everyone know how it works out. Good luck!
Now, if I could just get KitchenAid to fix their defective refrigerator, I would really be happy! A girl can dream, right?
Looks like I’ve got the same problem. Hopefully KIA makes good on this. I have a feeling there may be a lot of these. I had one of the first Nightfalls and noticed the problem yesterday. Just googled today and found this.
My Kia dealership has agreed to replace all of the trim. They even admitted it looks awful and they would not want me driving around with the car looking like that! At first, they did try to push it off on me, bad car wash product, sprinkler system spraying water on the car, not garaged, salt water (yeah, duh, we live in FL), but finally said they would replace. However, they are making me sign a paper that this is a one-time replacement and if it happens again, tough stuff! I am going on Monday for them to do the deed. I will let everyone know how it works out. Good luck!
Now, if I could just get KitchenAid to fix their defective refrigerator, I would really be happy! A girl can dream, right?
Hi! Can I ask where in Florida? I’ve been to two dealerships both with same district parts manager that is terribly rude and has offered to replace at 50% cost ($2k). This is absurd to me given this is a problem that warranty should cover! I’m beyond ticked and ready to scream.My Kia dealership has agreed to replace all of the trim. They even admitted it looks awful and they would not want me driving around with the car looking like that! At first, they did try to push it off on me, bad car wash product, sprinkler system spraying water on the car, not garaged, salt water (yeah, duh, we live in FL), but finally said they would replace. However, they are making me sign a paper that this is a one-time replacement and if it happens again, tough stuff! I am going on Monday for them to do the deed. I will let everyone know how it works out. Good luck!
Now, if I could just get KitchenAid to fix their defective refrigerator, I would really be happy! A girl can dream, right?
Yes I've had the same issue with it fading 5 months after I bought brand new and it looked horrible. I had it replaced 2x by the dealer and none of them matched and this last trim piece they put on is fading. The dealer said sorry they couldnt help anymore and to escalate it with the Kia corporate. Well ok then they asked and now im going to deliver Here is the number call and make a complaint 800-333-4542YESSSS Kia knows about this and is doing noting. I have a 2021 and mine faded with in 5 months and looks horrible. Every dealer ship I try to get help at is passing me around. LOG ALL YOUR COMMUNICATION WITH THEM!
Yes, I've had the same issue with it fading 5 months after I bought it. I have a 2021 Nightfall edition also it looks horrible. I had it replaced 2x by the dealer and none of them matched and this last trim piece they put on is fading. The dealer said sorry they couldn't help anymore and to escalate it with the Kia consumer affairs. Well ok then they asked and now I'm going to deliver Here is the number to call and make a complaint also these pieces they put on will fade again It needs to be recalled. 800-333-45424/12/21: I have same problem 2021 Telluride Nightfall edition. Going to dealer to discuss.
Yes, I've had the same issue with it fading 5 months after I bought it. I have a 2021 Nightfall edition also it looks horrible. I had it replaced 2x by the dealer and none of them matched and this last trim piece they put on is fading. The dealer said sorry they couldn't help anymore and to escalate it with the Kia consumer affairs. Well ok then they asked and now I'm going to deliver Here is the number to call and make a complaint also these pieces they put on will fade again It needs to be recalled. 800-333-4542Hi! Can I ask where in Florida? I’ve been to two dealerships both with same district parts manager that is terribly rude and has offered to replace at 50% cost ($2k). This is absurd to me given this is a problem that warranty should cover! I’m beyond ticked and ready to scream.
Yes, I've had the same issue with it fading 5 months after I bought it. I have a 2021 Nightfall edition also it looks horrible. I had it replaced 2x by the dealer and none of them matched and this last trim piece they put on is fading. The dealer said sorry they couldn't help anymore and to escalate it with the Kia consumer affairs. Well ok then they asked and now I'm going to deliver Here is the number to call and make a complaint also these pieces they put on will fade again It needs to be recalled. 800-333-4542Looks like I’ve got the same problem. Hopefully KIA makes good on this. I have a feeling there may be a lot of these. I had one of the first Nightfalls and noticed the problem yesterday. Just googled today and found this.
I have a 2021 Gravity Grey and I am having the same issues. I took my vehicle to the dealership in Oct 2022, and they've been giving me the run around ever since. They blamed it on car wash then told me to contact Kia Customer Care who gave me the run around and is now telling me to go back to the dealership. We need to figure out how to do a class action lawsuit like others have with the paint chipping. Does anyone else have any updates that could assist those of us who are still dealing with this issue? It's incomprehensible how utterly horrible their customer service is....last purchase.
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