The window mouldings on my 2021 Telluride Nightfall Edition are discoloring. The chrome color is starting to show through. Does anyone else have this problem? I’m wondering if Kia used some type of paint on the moulding that is fading?
Nightfall Edition problem
Floridabill
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I have the same problem with out 2022 Nightfall edition , the dealership acknowledge that they've had complaints but there's nothing they can do! I don't understand this should be covered under our paint warranty so I guess I'm going to have to go higher than the dealership to resolve the issue
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Did you get the dealer to fix it? I’ve called and called and no response yet…
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Same issue--2021 Nightfall Edition. I noticed it about 5 months ago and thought it was just spotting but it has gotten progressively worse. I will be contacting the dealer this week about it to see what they have to say. I usually get great service from my dealership so fingers crossed!
Figured I'd chime in as well, to keep up with the status of this stupid issue. I've been fighting this battle since around April of 2021...about 6 months after I got my 2021 Telluride Nightfall Edition. It looks like garbage and is only getting worse. I got the same excuse too... car wash chemicals, leaving it out in the sun, blah blah blahhhh. I shot that right down. Told them "so every other car in the world can use carwashes and park in the sun and their trim is just fine but the Telluride and its trim are so delicate and fragile they can't do what the other cars do? and this is supposed to be an outdoorsy vehicle??" Took photos and haven't heard anything but we'll see.
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Any tips for a guy who has had zero luck with the back and forth Kia case phone calls claiming the dealership (Kia Northlake in Palm Beach Gardens) says it’s from “outside influences” and the GM at the dealership claiming he’s on my side and doing everything he can with Kia corporate? My 2021 nightfall started fading within a few months after I bought it new and is almost completely silver now. The Chemical Guys chrome polish made it even more silver! It looks like complete crap. It’s been a year of the back and forth BS. I’m never buying their vehicles ever again.
I am having the same issue. 2021 Kia Nightfall Edition. Purchased new in July of 2021. Only 15,500 miles on vehicle. Just noticed today that trim paint is spotty around driver and passenger side windows. I hand wash my vehicle with good products. Still having an issue. Will call my dealership tomorrow. Anyone have any luck with trim being replace and not having the issue again?
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When you go to the dealership, make sure they don’t chalk it up to “outside influences” or push the Chemical Guys chrome polish on you. Kia corporate takes the dealership’s word, and you’re pretty much screwed after that. The polish made my trim even more silver, so don’t bother with it as well. Kia’s neglectfulness of their production quality and loyal customers is unbelievable.
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If anyone learns about a class action suit. Please let the group know 
I’m having the same issue with my 2022 nightfall edition!!!!! I took it to the dealer today and was told they had to try the polish and send in pictures. They rubbed a huge spot of paint off on my trim and told me they would call me when they heard from KIA! 🤬🤬like WTF?!?!?!? Then the woman told me if they do replace it, it might not ever be all the trim!! All the trim around the windows looks like crap!!
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Same here! 2021 Nightfall edition and the black trim around the windows is starting to fade. I keep trying to make and appointment with the dealership and they won't return texts, phone calls, or the online appointment booking! I have enjoyed my Telluride so far but the service experience has not been a great one.
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Yes, I have a 2021 Telluride nightfall and the black trim around the windows is fading. I've tried to make an appointment with Kia service and they just are not responding to me. Super frustrated with Kia's service!
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2021 night sky and experiencing the same issues. Dealership took pictures and sent them to warranty department, got a voicemail today that they denied it. Going to escalate but I’ll probably just end up paying for the trim to be wrapped. It looks so horrible I’m really frustrated.
Same song, same dance. I have a 2021 Telluride Nightfall Edition. After some work we were able to get a case number through our Kia warranty. Took it to dealership. They said they would replace it, however, the back glass panels are on backorder and they have no clue when they may come in. Could be months. We shall see.
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I called Kia got a complaint # and when I had my next service appointment I told the service writer I had called Kia about the paint coming off the trim. He said he would have the service manager look at it. They told me told me they had the parts in inventory and could do it then. I told them I could wait. It took about 3 hours. That was a year ago and the replacements are starting to fade. It kinda sucks because it's a cool looking car it's triple black but with the screwed up looking moldings not so much.
I thought I would jump in here since i just had the hot potato issue with my KIA dealership and KIA "customer" service person this week. The dealer has been ducking (Florida sun - car wash - natural causes reasons) the issue since October and I have been trying to get the KIA rep to have KIA make good. I asked to have a KIA regional manager look at the car and tell us that this is the way they expect to see their cars look after 3 years. But as put to me by KIA corp rep - "KIA regional managers ARE NOT CUSTOMER FACING AND KIA RELYS 100% ON THEIR DEALERS TRAINED TECHNICHINS TO MAKE THE FINAL DECISION" on issues like this manufacture defect chrome issue. Oh by the way - The dealer is more than willing to replace it if we pay for it.... KIA suggested that I take it to another KIA dealer for a second opinion, which I will do next week. I did notice on the new nightfall edition they are using a completely black molding now, so I guess KIA realized the manufacturing defect and changed to better solution.
I purchased my 2022 KIA Telluride nightfall edition in October 2021. The black trim around my windows were starting to fade and chip off within 8-9 months from date of purchase. The dealership changed every window including the 3rd row rear windows, but would not change the passenger 2rd row window, because they said it was it wasn't faded or chipping like the others. When I went to pick it up, now that the window frames were changed, the passenger 2nd row didn't match. So they said the would tell the manufactory I wasn't satisfied. Of course I had go back again once the parts came in to have that one changed, which was very inconvenient. If they would have just changed them all as I requested the first time, because I knew it wouldn't match. So fast forward to August 2023 I went to get an oil changed and I showed the technician, the window frames were starting to fade again and one of the windows started chipping. He stated he would get with the manufactory and get back with me. I waited about 2 weeks and I called, the technician said it was denied, there is nothing he can do. So he recommended I call the manufactory. Well I called the manufactory twice and they said if the dealership denies to change it, there is nothing I can do. So I called the technician back. He states he understands my frustration and all I can do is keep complaining in hopes they would approve it one day. Like I told him, I can understand if I caused this and they don't want to change it, but this is a manufactory problem and my vehicle has a warranty, this is not the customers fault. In my opinion why replace the window frames if they didn't have a solution for it not to happen again. There is no reason for a $53,000 vehicle less than 2 years old have these kinds of problems. Another problem I noticed last week is my leather on my steering wheel is fading to splotchy gray. I will never buy another KIA, because they definitely do not stand behind their warranties and the vehicle is crap within months of drving off the lot.
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